Société d’habitation et de développement de Montréal (SHDM)
The SHDM denies a citizen’s request for housing transfer and she does not understand why. Our verifications confirm that since 2013, the SHDM no longer authorizes housing transfers upon request, except in specific circumstances that are not applicable in this case: managing the great number of requests would generate multiple and significant management and cost constraints. These explanations seem reasonable to us.
However, the SHDM’s written policy had not been updated to reflect these changes: the SHDM committed to do so in 2017.
We explain to the tenant why her request was denied. We further inform her that she has the right to rent another SHDM unit and terminate her current lease, insofar as she complies with the usual applicable rules. The citizen is satisfied with this information.
