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2019

Ombudsman de Montréal – An Added Value for the City – 2018 Annual Report Filing, Cision – June 17, 2019

2018

The Ombudsman de Montréal files its 2017 Annual Report – Another record year – 2,124 new requests – 2,232 files handled, Cision – June 19, 2018

2017

The Ombudsman de Montréal files its 2016 Annual Report, Cision – June 13, 2017

2016

THE OMBUDSMAN DE MONTRÉAL FILES ITS 2015 ANNUAL REPORT – A Record Number of Files Processed – 1,802 (PDF)

OMBUDSMAN DE MONTRÉAL 2015 ANNUAL REPORT – Taxation – Fairness concerns (PDF)

2015

Tabling of the Ombudsman de Montréal Annual Report – 1,471 complaints handled in 2014

2014

Tabling of the Ombudsman de Montréal Annual Report – 1,348 files handled in 2013

2013

Release of the Ombudsman de Montréal 2012 Annual Report – 15% increase in the number of files

2012

Tabling of the 2011 Annual Report – Some sanitation problems in social and private dwellings drew particular attention from the Ombudsman de Montréal

Blog, Facebook, Twitter and new website – The Ombudsman de Montréal enters the Web 2.0 era

Montréal’s expertise recognized nationally and internationally – Ombudsman de Montréal appointed board member of two major organizations for ombudsman and mediators

2011

2010 Annual Report by the Ombudsman de Montréal – Complaints have stabilized in number, but are more complex

2010

Ombudsman de Montréal: 2009 annual report – 218 investigations conducted following citizen complaints 

Media invitation – Annual press conference of the Ombudsman de Montréal

2009

Complaints leap by 33% in 2008 – Montrealers make increasing use of Ombudsman’s services to resolve irritants with municipal services

Media invitation – Annual news conference by the Ombudsman for the City of Montréal

2008

The Ombudsman de Montréal : Protector of the Montrealers’ municipal rights and “Guardian” of the Montréal Charter of Rights and Responsibilities

2007

Nearly three times more citizens’ requests in 2006 – Growing number of citizens knocking on the door of the Ombudsman de Montréal