Our office is located at :

Ombudsman de Montréal
Cours Mont-Royal
1550 rue Metcalfe, bureau 1150
Montréal (Québec) H3A 1X6
Ramp for wheel chairs available

However, until further notice, our office is closed to the public. It is not possible, therefore, to file your complaint in person. Nonetheless, our services are still available to you. You must simply use one of the following options :

  • Send an email to
  • Leave a message in our voicemail box (514 872-8999). We will call back as soon as possible, between 8:30 am to 4:30 pm, from Monday to Friday
  • Send us a message via our Facebook or Twitter page


We thank you for your understanding.


We apologize but this Website is available in French only.