A citizen was contesting the decision of Arrondissement de Côte-des-Neiges–Notre-Dame-de-Grâce to refuse his request to widen his driveway. He was also complaining about the fact that it took a little over one (1) year for the Borough to give him an answer.
Under the procedure in place, the Division des permis et inspections relays this type of request to the Division des études techniques, for analysis: the second must thereafter inform the first of its conclusions.
In the present instance, the delay was due to a disagreement on the applicable standards and also to the fact that, despite many follow-up calls by the citizen and the permit department, the Division des études techniques was late in sending its conclusions.
Due to our intervention, the citizen obtained the widening of his driveway notwithstanding the initial refusal of the Division des études techniques: it turned out this refusal was based on requirements which were not provided for in the regulation.
Furthermore, we are pursuing our intervention towards the improvement of the procedures for these types of requests.
