Following serious injuries, a young man was unable to appear before the Cour municipale de Montréal, on the date he had been summoned to do so.

His mother notified the court of her son’s incapacity and she also sent a written request asking for the postponement of the hearing date. A few days later, however, her son received a Notice of issuance of a writ of seizure and a letter informing him that his driver’s license would be suspended by the SAAQ (Société d’assurance automobile du Québec). The citizen complained to the Ombudsman de Montréal.

For an unknown reason, there was no mention of the steps taken by the mother in her son’s file. Following the intervention of the Ombudsman de Montréal, the citizen provided evidence to the Cour municipale de Montréal of the request for postponement she had sent.

The court corrected the information in her son’s file and a new hearing date was set. The court also notified the SAAQ that it was no longer appropriate, for the time being, to suspend this man’s driver’s license.

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