When he tried to cross Canadian Customs, a citizen was arrested because of an outstanding warrant for his arrest and imprisonment, due to the non-payment of an unpaid fine that had been issued by the Ville de Montréal. To avoid incarceration, he had to pay the amount due, on the spot.

The citizen then complained to the Ombudsman de Montréal, alleging that he had nothing to do with this alleged violation and submitting that it must have been a case of mistaken identity. Our intervention with the officials of Cour municipale de Montréal led to confirmation that there had in fact been an error made regarding the citizen’s identity.

Thanks to our efforts, procedures were set in motion to declare the citizen innocent of the violation that had been wrongfully attributed to him and, moreover, the fine the citizen had to pay while crossing Canadian Customs was also reimbursed.

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