A tenant wants to change dwelling for health reasons.  The geographical configuration and location of her unit, in the building, make her feel isolated and in distress.  The OMHM had rejected two similar prior requests and refuses to examine her third one.  The citizen contacts the OdM.

The OdM has several discussions with the OMHM managers and representatives.  Serious elements, including a medical report, confirm that a dwelling change could improve the citizen’s state and her quality of life.

The OMHM accepts to review the file.  The OdM forwards a letter of endorsement to the Comité de changement de logement (Change of Dwelling Committee), to support the tenant’s request for a transfer.  The Committee’s decision is favourable.  The citizen’s name is immediately put on a priority waiting list for a new dwelling.

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