Service des infrastructures, de la voirie et des transports – Direction des transports
Major aqueduct renovation work was performed by a City contractor in front of a citizen’s residence: her property and garage were damaged.
The contractor redid the citizen’s driveway in a crude way: he refuses to repair the other damages. In spite of the citizen’s repeated requests to the Direction des transports, nothing happens.
Our enquiry confirms that some components have actually been damaged during the works and that the quality of the repairs performed in the driveway is problematic. We notify the Service des infrastructures, de la voirie et des transports.
After acknowledging our findings, the Service des infrastructures, de la voirie et des transports intervenes with the contractor and asks that the situation be resolved. The latter and the citizen agree on work to be performed. The work is completed a few weeks later, to the citizen’s satisfaction.
