All Boroughs

The Animal Control By-law and the By-law Concerning Fees state that penalty fees are applied to any domestic pet owner who is late in filing a Pet Permit renewal application. These fees only apply to Permit renewals.

The OdM finds out that in early 2017, some Boroughs have wrongly billed late fees to pet owners applying for a first Pet Permit. We intervene to gauge the extent of the problem.

Our enquiry confirms that over 1,100 applications for a first Pet Permit were mistakenly billed by various Boroughs. Following our intervention, all these citizens received a refund, representing a total of $11,320.

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