{"id":4575,"date":"2016-06-21T10:38:22","date_gmt":"2016-06-21T14:38:22","guid":{"rendered":"https:\/\/ombudsmandemontreal.com\/?page_id=4575"},"modified":"2016-06-21T10:38:22","modified_gmt":"2016-06-21T14:38:22","slug":"all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015","status":"publish","type":"page","link":"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015","title":{"rendered":"All Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015)"},"content":{"rendered":"

Different citizens complained to the OdM of having lost their rights to sue the City for damages because the 311 or Acc\u00e8s Montr\u00e9al employees they had spoken to, had not informed them that they had to send a written Notice of claim to the City, within 15 days following the date of the incident.\u00a0 We intervened to rectify the situation.<\/p>\n

By virtue of the Cities and Towns Act and as confirmed by caselaw, anyone who suffers material damages caused by the City must send a written Notice of claim, within the next 15 following days, failing which they lose their right to file legal suit to demand compensation.<\/p>\n

In the absence of such a notice, the Bureau des r\u00e9clamations systematically rejects the claims.<\/p>\n

It is therefore important for citizens to be informed of this requirement.<\/p>\n

With the collaboration of the Bureau des r\u00e9clamations, we inquired with the Boroughs. Thereafter, the Boroughs reminded their employees of the importance of broadcasting this information quickly and correctly to citizens alleging that the City may have caused them damages.<\/p>\n

The employees can also remit the pamphlet Claims against Ville de Montr\u00e9al which was prepared by the Bureau des r\u00e9clamations.<\/p>\n

This information can also be found on Ville de Montr\u00e9al\u2019s website at ville.montreal.qc.ca\/reclamations<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Different citizens complained to the OdM of having lost their rights to sue the City for damages because the 311 or Acc\u00e8s Montr\u00e9al employees they had spoken to, had not informed them that they had to send a written Notice … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":37,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4575","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAll Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015) - OMBUDSMAN de Montr\u00e9al<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"All Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015) - OMBUDSMAN de Montr\u00e9al\" \/>\n<meta property=\"og:description\" content=\"Different citizens complained to the OdM of having lost their rights to sue the City for damages because the 311 or Acc\u00e8s Montr\u00e9al employees they had spoken to, had not informed them that they had to send a written Notice … Continue reading →\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015\" \/>\n<meta property=\"og:site_name\" content=\"OMBUDSMAN de Montr\u00e9al\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/en\\\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015\",\"url\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/en\\\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015\",\"name\":\"All Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015) - OMBUDSMAN de Montr\u00e9al\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/#website\"},\"datePublished\":\"2016-06-21T14:38:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/en\\\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ombudsmandemontreal.com\\\/en\\\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/en\\\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"All Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/#website\",\"url\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/\",\"name\":\"OMBUDSMAN de Montr\u00e9al\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ombudsmandemontreal.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"All Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015) - OMBUDSMAN de Montr\u00e9al","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015","og_locale":"en_US","og_type":"article","og_title":"All Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015) - OMBUDSMAN de Montr\u00e9al","og_description":"Different citizens complained to the OdM of having lost their rights to sue the City for damages because the 311 or Acc\u00e8s Montr\u00e9al employees they had spoken to, had not informed them that they had to send a written Notice … Continue reading →","og_url":"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015","og_site_name":"OMBUDSMAN de Montr\u00e9al","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015","url":"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015","name":"All Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015) - OMBUDSMAN de Montr\u00e9al","isPartOf":{"@id":"https:\/\/ombudsmandemontreal.com\/#website"},"datePublished":"2016-06-21T14:38:22+00:00","breadcrumb":{"@id":"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ombudsmandemontreal.com\/en\/all-boroughs-procedure-for-claiming-damages-lack-of-information-charter-file-2015#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ombudsmandemontreal.com\/en\/"},{"@type":"ListItem","position":2,"name":"All Boroughs \u2013 Procedure for claiming damages \u2013 Lack of information \u2013 Charter file (2015)"}]},{"@type":"WebSite","@id":"https:\/\/ombudsmandemontreal.com\/#website","url":"https:\/\/ombudsmandemontreal.com\/","name":"OMBUDSMAN de Montr\u00e9al","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ombudsmandemontreal.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/pages\/4575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/comments?post=4575"}],"version-history":[{"count":0,"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/pages\/4575\/revisions"}],"wp:attachment":[{"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/media?parent=4575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}