{"id":417,"date":"2011-07-07T17:07:12","date_gmt":"2011-07-07T21:07:12","guid":{"rendered":"https:\/\/ombudsmandemontreal.com\/?page_id=417"},"modified":"2022-01-27T11:06:49","modified_gmt":"2022-01-27T16:06:49","slug":"in-a-nutshell","status":"publish","type":"page","link":"https:\/\/ombudsmandemontreal.com\/en\/about-us\/in-a-nutshell","title":{"rendered":"Ombudsman de Montr\u00e9al in a Nutshell"},"content":{"rendered":"<div id=\"content\">\n<h2>The <span class=\"caps\">Ombudsman de Montr\u00e9al<\/span> in a nutshell<\/h2>\n<h3>The <span class=\"caps-bold\">Ombudsman de Montr\u00e9al<\/span>: an ally and efficient resource for citizens unsatisfied with a municipal decision and\/or service, in Montr\u00e9al.<\/h3>\n<p>The <span class=\"caps-bold\">Ombudsman de Montr\u00e9al<\/span> offers to citizens who believe they are adversely affected by a decision, act or omission of Ville de Montr\u00e9al, an easily accessible and free recourse. The Ombudsman may investigate a complaint and determine whether, in her opinion, the citizen has suffered a true prejudice. If such is the case, she will intervene with the City in order to have the decision changed or the situation rectified.<\/p>\n<h3>Brochure on the OdM<\/h3>\n<p>For additional information regarding our mandate, mission and values, and our procedures : Brochure &#8211; <a href=\"\/wp-content\/themes\/ombudsman\/data\/promoting_respect_Ensuring_Equity.pdf\" target=\"_blank\" rel=\"noopener\">Promoting Respect; Ensuring Equity<\/a>\u00a0(PDF) .<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Ombudsman de Montr\u00e9al in a nutshell The Ombudsman de Montr\u00e9al: an ally and efficient resource for citizens unsatisfied with a municipal decision and\/or service, in Montr\u00e9al. The Ombudsman de Montr\u00e9al offers to citizens who believe they are adversely affected &hellip; <a href=\"https:\/\/ombudsmandemontreal.com\/en\/about-us\/in-a-nutshell\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":18,"featured_media":0,"parent":296,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tmpl_page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-417","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ombudsman de Montr\u00e9al in a Nutshell - OMBUDSMAN de Montr\u00e9al<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudsmandemontreal.com\/en\/about-us\/in-a-nutshell\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ombudsman de Montr\u00e9al in a Nutshell - OMBUDSMAN de Montr\u00e9al\" \/>\n<meta property=\"og:description\" content=\"The Ombudsman de Montr\u00e9al in a nutshell The Ombudsman de Montr\u00e9al: an ally and efficient resource for citizens unsatisfied with a municipal decision and\/or service, in Montr\u00e9al. 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