{"id":3819,"date":"2014-05-27T15:45:36","date_gmt":"2014-05-27T19:45:36","guid":{"rendered":"https:\/\/ombudsmandemontreal.com\/?page_id=3819"},"modified":"2014-05-27T15:45:36","modified_gmt":"2014-05-27T19:45:36","slug":"request-to-widen-a-driveway-surprising-response-time-2013","status":"publish","type":"page","link":"https:\/\/ombudsmandemontreal.com\/en\/cases-handled\/examples-of-charter-files\/quality-of-services\/request-to-widen-a-driveway-surprising-response-time-2013","title":{"rendered":"Request to widen a driveway: surprising response time (2013)"},"content":{"rendered":"<p>A citizen was contesting the decision of Arrondissement de C\u00f4te-des-Neiges\u2013Notre-Dame-de-Gr\u00e2ce to refuse his request to widen his driveway. He was also complaining about the fact that it took a little over one (1) year for the Borough to give him an answer.<\/p>\n<p>Under the procedure in place, the Division des permis et inspections relays this type of request to the Division des \u00e9tudes techniques, for analysis: the second must thereafter inform the first of its conclusions.<\/p>\n<p>In the present instance, the delay was due to a disagreement on the applicable standards and also to the fact that, despite many follow-up calls by the citizen and the permit department, the Division des \u00e9tudes techniques was late in sending its conclusions.<\/p>\n<p>Due to our intervention, the citizen obtained the widening of his driveway notwithstanding the initial refusal of the Division des \u00e9tudes techniques: it turned out this refusal was based on requirements which were not provided for in the regulation.<\/p>\n<p>Furthermore, we are pursuing our intervention towards the improvement of the procedures for these types of requests.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A citizen was contesting the decision of Arrondissement de C\u00f4te-des-Neiges\u2013Notre-Dame-de-Gr\u00e2ce to refuse his request to widen his driveway. He was also complaining about the fact that it took a little over one (1) year for the Borough to give him &hellip; <a href=\"https:\/\/ombudsmandemontreal.com\/en\/cases-handled\/examples-of-charter-files\/quality-of-services\/request-to-widen-a-driveway-surprising-response-time-2013\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":13,"featured_media":0,"parent":3798,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3819","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Request to widen a driveway: surprising response time (2013) - OMBUDSMAN de Montr\u00e9al<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudsmandemontreal.com\/en\/cases-handled\/examples-of-charter-files\/quality-of-services\/request-to-widen-a-driveway-surprising-response-time-2013\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Request to widen a driveway: surprising response time (2013) - OMBUDSMAN de Montr\u00e9al\" \/>\n<meta property=\"og:description\" content=\"A citizen was contesting the decision of Arrondissement de C\u00f4te-des-Neiges\u2013Notre-Dame-de-Gr\u00e2ce to refuse his request to widen his driveway. 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