{"id":368,"date":"2011-05-12T08:45:17","date_gmt":"2011-05-12T12:45:17","guid":{"rendered":"https:\/\/ombudsmandemontreal.com\/?page_id=368"},"modified":"2025-06-16T14:03:53","modified_gmt":"2025-06-16T18:03:53","slug":"publications-and-videos","status":"publish","type":"page","link":"https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos","title":{"rendered":"Publications and videos"},"content":{"rendered":"<h2>Publications<\/h2>\n<h3>OdM Publications and Documents (PDF)<\/h3>\n<ul class=\"bullets\">\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/ombudsman_montreal_formulaire_plainte_en.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Complaint to the Ombudsman (form)<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/promoting_respect_Ensuring_Equity.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Brochure on the <span class=\"caps-bold \">Ombudsman de Montr\u00e9al<\/span>: <em>Promoting Respect; Ensuring Equity<\/em><\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/depliant_ombudsman_fr.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Promotional Brochure: <em>\u00c0 votre \u00e9coute<\/em><\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2022\/10\/Code-of-ethics-non-modifiable.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Code of Ethics<\/a><\/li>\n<li><strong>Annual Reports<\/strong><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2025\/06\/OdM_AnnualReport2024.pdf\">2024<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2024\/06\/OdM_Rapportannuel_023_finalWebeng_11X11-10-juin-2024.pdf\">2023<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2023\/06\/OdM_AnnualReport_022_eng_final.pdf\">2022<\/a> (and its <a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2023\/06\/Annexes_RA2022_Anglais.pdf\">Annexes<\/a>)<\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2022\/06\/OdM_AnnualReport2021_eng.pdf\">2021<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2021\/05\/ANG_Rapport-annuel-OdM-2020.pdf\">2020<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2020\/04\/Ombudsman-RA2019-EN_VF-1.pdf\">2019<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2019\/06\/RA_ODM_2018_ENG.pdf\">2018<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2018\/06\/RA-ODM-2017-English.pdf\">2017<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2011\/03\/OdM-RA2016-VERSION-ANGLAISE.pdf\">2016<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2011\/03\/3-RAPPORT-ANNUEL-2015-ODM_ANGLAIS.pdf\">2015<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2011\/03\/4-ANNEXE-AU-RAPPORT-ANNUEL-2015-ODM_ANGLAIS.pdf\">2015 &#8211; Addendum<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2011\/03\/3-ODM_ANNUAL-REPORT-2014.pdf\">2014<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2011\/03\/4-ODM_ADDENDUM-to-2014-Annual-Report.pdf\">2014 &#8211; Addendum<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2014\/05\/Annual-Report-2013.pdf\">2013<\/a><\/li>\n<li><a href=\"https:\/\/ombudsmandemontreal.com\/wp-content\/uploads\/2014\/05\/Addendum.pdf\">2013 &#8211; Addendum<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2012_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2012<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2012_annual_report_addendum.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2012 &#8211; Addendum<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2011_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2011<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2011_annual_report_addendum_d.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2011 &#8211; Addendum D<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2010_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2010<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2010_annual_report_addendum_d.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2010 &#8211; Addendum D<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2009_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2009<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2008_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2008<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2007_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2007<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2006_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2006<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2005_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2005<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2004_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2004<\/a><\/li>\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/2003_annual_report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">2003<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul class=\"bullets\">\n<li><a href=\"\/wp-content\/themes\/ombudsman\/data\/report-2010-montreal-charter-of-rights-responsabilities.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Report<\/a> submitted by the <span class=\"caps-bold \">Ombudsman de Montr\u00e9al<\/span> during the 2010 public consultation on the Montr\u00e9al Charter of Rights and Responsibilities<\/li>\n<\/ul>\n<h3>External Publications and Documents<\/h3>\n<ul>\n<li><a href=\"http:\/\/ville.montreal.qc.ca\/portal\/page?_pageid=3620,4034187&amp;_dad=portal&amp;_schema=PORTAL&amp;params_recherche=http:\/\/ville.montreal.qc.ca\/sel\/sypre-consultation\/recherchereglement?params=type_regl=999**critere=ombudsman**source=**type_recherche=0**total=0**crement=10**start_pos=1**acces=0**langue=en**instances=901**expression=ombudsman**etendue=titre**statut=1**no_reglement=02-146**no_regl_cond=**applic_territ=0**bro_orderdate=2014-06-02**bro_endorderdate=2014-06-02**utilisateur=&amp;has_been_there=1\" target=\"_blank\" rel=\"noopener noreferrer\"> By-Law concerning the Ombudsman<\/a><\/li>\n<li><a href=\"http:\/\/ville.montreal.qc.ca\/sel\/sypre-consultation\/afficherpdf?idDoc=21334&amp;typeDoc=1\" target=\"_blank\" rel=\"noopener noreferrer\">By-law concerning the Montr\u00e9al Charter of Rights and Responsibilities and the Right of Initiative<\/a><\/li>\n<li><a href=\"http:\/\/www2.publicationsduquebec.gouv.qc.ca\/dynamicSearch\/telecharge.php?type=2&amp;file=\/C_19\/C19_A.html\" target=\"_blank\" rel=\"noopener noreferrer\">Sections 573.14 to 573.20 of the Cities and Towns Act<\/a><\/li>\n<\/ul>\n<h3><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Publications OdM Publications and Documents (PDF) Complaint to the Ombudsman (form) Brochure on the Ombudsman de Montr\u00e9al: Promoting Respect; Ensuring Equity Promotional Brochure: \u00c0 votre \u00e9coute Code of Ethics Annual Reports 2024 2023 2022 (and its Annexes) 2021 2020 2019 &hellip; <a href=\"https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":26,"comment_status":"closed","ping_status":"closed","template":"MY_publications.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-368","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Publications and videos - OMBUDSMAN de Montr\u00e9al<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Publications and videos - OMBUDSMAN de Montr\u00e9al\" \/>\n<meta property=\"og:description\" content=\"Publications OdM Publications and Documents (PDF) Complaint to the Ombudsman (form) Brochure on the Ombudsman de Montr\u00e9al: Promoting Respect; 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Ensuring Equity Promotional Brochure: \u00c0 votre \u00e9coute Code of Ethics Annual Reports 2024 2023 2022 (and its Annexes) 2021 2020 2019 &hellip; Continue reading &rarr;","og_url":"https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos","og_site_name":"OMBUDSMAN de Montr\u00e9al","article_modified_time":"2025-06-16T18:03:53+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos","url":"https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos","name":"Publications and videos - OMBUDSMAN de Montr\u00e9al","isPartOf":{"@id":"https:\/\/ombudsmandemontreal.com\/#website"},"datePublished":"2011-05-12T12:45:17+00:00","dateModified":"2025-06-16T18:03:53+00:00","breadcrumb":{"@id":"https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ombudsmandemontreal.com\/en\/publications-and-videos#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ombudsmandemontreal.com\/en\/"},{"@type":"ListItem","position":2,"name":"Publications and videos"}]},{"@type":"WebSite","@id":"https:\/\/ombudsmandemontreal.com\/#website","url":"https:\/\/ombudsmandemontreal.com\/","name":"OMBUDSMAN de Montr\u00e9al","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ombudsmandemontreal.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/pages\/368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/comments?post=368"}],"version-history":[{"count":0,"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/pages\/368\/revisions"}],"wp:attachment":[{"href":"https:\/\/ombudsmandemontreal.com\/en\/wp-json\/wp\/v2\/media?parent=368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}