{"id":1131,"date":"2011-11-28T15:28:54","date_gmt":"2011-11-28T20:28:54","guid":{"rendered":"https:\/\/ombudsmandemontreal.com\/?page_id=1131"},"modified":"2011-11-28T15:28:54","modified_gmt":"2011-11-28T20:28:54","slug":"clear-and-sufficient-information-%e2%80%93-subsidy-program-2008","status":"publish","type":"page","link":"https:\/\/ombudsmandemontreal.com\/en\/cases-handled\/examples-of-charter-files\/communications-and-informations\/clear-and-sufficient-information-%e2%80%93-subsidy-program-2008","title":{"rendered":"Clear and sufficient information \u2013 Subsidy program (2008)"},"content":{"rendered":"

A citizen was complaining about the fact that Ville de Montr\u00e9al promotional tools for the R\u00e9novation \u00e0 la carte<\/em> Subsidy Program lacked clarity and, more specifically, the English version: indeed, the English text referred to a requirement of having \u201cat least six units\u201d in the building, without specifying that these units had to be residentia<\/em>l ones.<\/p>\n

We inquired with experienced translators and concluded that the English texts, in relation with this program, could be confusing.<\/p>\n

Consequently and following our intervention, the Habiter Montr\u00e9al<\/em> English Web site was modified and the term \u201cunits\u201d has been replaced by the term \u201cdwellings\u201d. As for modifying the information pamphlets, however, their printing costs are quite substantial and, therefore, we have accepted Service de la mise en valeur du territoire et du patrimoine\u2019s undertaking that, as soon as a new print is required, the texts of the pamphlet will be rectified in the same manner.<\/p>\n","protected":false},"excerpt":{"rendered":"

A citizen was complaining about the fact that Ville de Montr\u00e9al promotional tools for the R\u00e9novation \u00e0 la carte Subsidy Program lacked clarity and, more specifically, the English version: indeed, the English text referred to a requirement of having \u201cat … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":18,"featured_media":0,"parent":345,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1131","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nClear and sufficient information \u2013 Subsidy program (2008) - OMBUDSMAN de Montr\u00e9al<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ombudsmandemontreal.com\/en\/cases-handled\/examples-of-charter-files\/communications-and-informations\/clear-and-sufficient-information-\u2013-subsidy-program-2008\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clear and sufficient information \u2013 Subsidy program (2008) - 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